Returns & Exchanges Policy
Below is our refund and returns policy – please have a read over before you buy with us. We pride ourselves on being able to keep a close connection with all our customers, so we thought we’d fill you in on how things operate at our space before you join the Geedup family.
- If a change of mind occurs, all items are subject to either an exchange or store credit to the same dollar value, and these two options only.
- Refunds are NOT provided, unless a purchased item is faulty and returned within 30 days of purchase.
- Item(s) must be unworn, unwashed, or otherwise unused with all original tags/labels attached.
- Gift cards, sale, and clearance items are not eligible for a refund or exchange if you change your mind.
- If a refund does occur, the purchase price (excluding delivery charges for online) will be refunded to you using the original payment method, once we have received the returned item back and confirmed that it meets the conditions stated above.
- You are responsible for any costs associated with returning the item to us.
All returns should be made in person, or via post to our headquarters located at:
59 Flinders Street, Darlinghurst 2010
Thankyou for your cooperation, and your support!